Articles on: My Order

My order is stating that it is ‘pending.’ What does this mean?

Once an order has been placed our prescriber will review it before approving or declining the order.

Often, our prescriber will need further information from you. A member of the team will be in touch if this is the case.

Please note: The length of time it takes to dispatch your order will depend on the product and the information you have provided.

Updated on: 15/11/2018

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