Articles on: Services

How will I know that you need more information from me?

Our prescribers may require further information before they can dispense your order.

If this is the case, you will be contacted via email or phone by a member of our support team.

If we are unable to get in contact with you then your order will be held until we have the relevant information we need.

If you have any requirements or preferences regarding us getting in contact then please let a member of the team know via live chat.

Updated on: 15/11/2018

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