Articles on: My Order

My order is stating that it is ‘pending.’ What does this mean?

  • Once an order has been placed our prescriber will review it before approving or declining the order.


  • Often, our prescriber will need further information from you. A member of the team will be in touch if this is the case.


**Please note: ** The length of time it takes to dispatch your order will depend on the product and the information you have provided.

Updated on: 15/11/2018

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