If the status of your order hasn't been updated within one working day then we are likely expecting more information from you before we can dispatch your order.

Check your emails for correspondence from us asking for additional information Also, check your 'junk' or “spam” filter.

Check the details that you have provided us. Have you given us the correct email address and phone number? If not, please give us a call, drop us a line either via email or live chat.

Patients should be aware that we may need to get in contact with you regarding your order., The quicker we get the information we need, the quicker we can dispatch your order.
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